Information
Definition
Backend refers to the software platform or server-side system that manages charger communication, user access, transactions and reporting. Often used as an accessible term alternative to CPMS. It is normally considered alongside charge point management systems, OCPP support, firmware updates, reporting and remote diagnostics.
Why it matters
Backend capability affects interoperability, operations, support, payment integration and long-term charger management. For UK users, it affects day-to-day operation, supportability, data access, interoperability and the long-term usefulness of the charger.
References
Standards and regulations
Open Charge Point Protocol
Open Charge Point Protocol (OCPP) is the open protocol used for communication between EV charge points and charging station management systems. It supports authorisation, transactions, remote monitoring, diagnostics, smart charging and interoperability between hardware and backend platforms.