Information
Definition
Remote monitoring allows charger status, faults, sessions and performance data to be viewed without attending site. It is normally considered alongside charge point management systems, OCPP support, firmware updates, reporting and remote diagnostics.
Why it matters
It reduces downtime and supports better maintenance, customer support and operational visibility for UK charging networks. For UK users, it affects day-to-day operation, supportability, data access, interoperability and the long-term usefulness of the charger.
References
Standards and regulations
Open Charge Point Protocol
Open Charge Point Protocol (OCPP) is the open protocol used for communication between EV charge points and charging station management systems. It supports authorisation, transactions, remote monitoring, diagnostics, smart charging and interoperability between hardware and backend platforms.