Information
Definition
Firmware is the embedded software that controls charger hardware functions, communication and operating behaviour. It is normally considered alongside charge point management systems, OCPP support, firmware updates, reporting and remote diagnostics.
Why it matters
Firmware affects charger reliability, standards support, security, feature availability and the ability to fix issues after installation. For UK users, it affects day-to-day operation, supportability, data access, interoperability and the long-term usefulness of the charger.