Information
Definition
Firmware updates are updates to embedded charger software, delivered locally or remotely depending on the product and backend support. It is normally considered alongside charge point management systems, OCPP support, firmware updates, reporting and remote diagnostics.
Why it matters
They can improve security, fix faults, add features and update protocol or standards support over a charger's lifetime. For UK users, it affects day-to-day operation, supportability, data access, interoperability and the long-term usefulness of the charger.
References
Standards and regulations
Open Charge Point Protocol
Open Charge Point Protocol (OCPP) is the open protocol used for communication between EV charge points and charging station management systems. It supports authorisation, transactions, remote monitoring, diagnostics, smart charging and interoperability between hardware and backend platforms.